About us

Banco Mercantil is a financial institution with 80 years of history, combining tradition and innovation to deliver sustainable growth. We have invested heavily in technology and expanded our service channels to provide our clients with a superior banking experience, whether they need financial transactions, loans, or INSS benefits, which are our core business.

We are the leading financial ecosystem for the 50+ segment, a market with high potential and growing demand. Our strategic plan is focused on innovation, digitalization, and culture, and we have become a reference in paying INSS benefits, which aligns with our purpose. We are the fifth largest payer of INSS benefits in Brazil, serving 7.7 million clients through 298 service points in nine states. We pride ourselves on our excellent service and our simple and close relationship with our clients.

We also offer intuitive and humanized digital channels that cater to the needs and preferences of our clients. Our digital leadership positions Mercantil as one of the main players in this market segment.

We continue to grow our portfolio of quality products and services, supported by solid results and a diversified funding base. We also pursue technological and digital transformation while staying true to our essence of being a simple, close, efficient, and profitable bank.